Facilities & House Rules & Booking Conditions

Staff instructions: Staff instructions must be followed at all times.

Aggression / threat: The police are always called for any form of aggression / threat, which can lead to eviction from the hotel, without reimbursement.

Baby bed: Available on request, at a rate of € 4.50 per day.

Luggage storage: If you wish to store luggage temporarily, you can report this at the reception.

Beds: All our beds have anti-allergic synthetic pillows and duvets.

Visit: It is not allowed to receive external visits to your room, the visit can report to the reception. In addition, it is not allowed to share a room with more than the number of beds (sleeping places).

Deposit: Please note that a EUR 100 deposit may be requested upon arrival. This amount can be used for any damage and additional costs at the hotel.

Fire alarm: When the fire alarm sounds, quietly follow the signs to the escape routes. At the room door you will also find a map on which the escape routes are indicated.

Fire detector: Dismantling, disabling, and obstructing the functionality of the fire detectors is strictly prohibited, also a criminal offense. Upon detection of the violation, the police will be called and eviction will follow, without reimbursement. Here we will charge a fine of € 100 plus the costs of complaints due to the noise pollution caused by the false fire alarm.

Check in time: You can check in at the hotel reception from 3 p.m. Guests are required to show a valid photo ID and credit card upon check-in.

Check out time: We kindly request you to leave the room before 12:00 on the day of departure. You will be charged if you do not check out on time, which can add up to the cost of a new overnight stay.

Diet / children's menu: On request, we are happy to take this into account in the restaurant.

Theft: Hotel Crown Inn is not responsible for loss or theft of your belongings.

"Do Not Disturb" card: Use the "Do Not Disturb" card if you do not want to be cleaned or disturbed. The housekeeping will then not knock and therefore do not clean your room, they are present until 12:00.

Drinking water: The tap water in the Netherlands is drinkable.

Drugs: Drug use and possession of drugs is not permitted in the entire hotel. Upon discovery of drug use / possession, expulsion will follow, without reimbursement.

Own consumption / food: It is not allowed to consume your own drinks in the public areas of the hotel. Eating in the room is not permitted.

Cycling: Bringing bicycles in the hotel is not permitted.

Guarantee: The hotel checks the validity of the credit card at the time of booking and this can be done through a pre-authorization of EUR 1. If the credit card appears to be invalid, you must provide valid credit card details within 24 hours. Your reservation will be canceled if you cannot provide valid credit card information within 24 hours.

The credit card holder must be present on arrival and show the credit card used for the reservation. If someone else's credit card is used, a third-party authorization form must be signed by the cardholder. The signed form must be completed and returned no later than 8 days before arrival.

Group bookings: If you wish to stay with a group, please contact the reception. They can make the reservation for you. Other conditions apply to group bookings of more than 5 rooms, including a deposit.
 
Pets: Pets are not allowed at the Crown Inn hotel.
 
Housekeeping: If you have special wishes, such as an extra blanket, pillow, iron / board, please contact the reception.
 
Identification: Guests are required to show a valid photo ID upon check-in.
 
Internet: Crown Inn offers you free wireless internet in the entire hotel.
 
Safe: The rooms have a safe where you can store your valuables.
 
Copy service: You can turn to the reception for printing and copying documents.
 
Emergency exits: It is not permitted to use the emergency exits when there is no alarm.
 
Breakfast: In brasserie Carrousel, Monday through Friday from 7:00 am to 10:00 am, Saturday and Sunday from 8:00 am to 11:00 pm
 
Breakfast box: You can request a breakfast box (€ 7.50) at the reception. Please do this before 8 pm in the evening.
 
Reception: open 24 hours a day.
 
Smoking: Smoking is strictly prohibited in the entire hotel, which is also a criminal offense. If you do smoke, we will charge a € 100 fine and the cleaning costs. Also smoking out the window / any kind of fire is not allowed. It can lead to eviction from the hotel without reimbursement.
 
Dry Cleaning / Laundry: Laundry and steamers that are returned before 9 am will be returned on the same day, except on weekends and public holidays. You will find a laundry bag with list and prices in your closet.
 
Valuables: The hotel is not liable for loss of personal property.
 
Weapons: The possession of weapons is strictly prohibited in the hotel. Upon detection of possession of weapons, the police will be called and eviction will follow, without reimbursement.
 
Failure to comply with one of the above-mentioned house rules will always result in consequences.
 
Hotel and Catering Uniform Conditions (UVH): Hotel Crown Inn follows the UVH and the rules and prohibitions contained therein.